Privacy Policy
At MI Global Trade, we respect your privacy and recognize the importance of protecting your personal information.
This Privacy Policy explains how MI Global Trade collects, uses, stores, shares, and protects information when you visit https://miglobaltradebd.com/, purchase products, submit industrial equipment inquiries, request quotations, or contact our business.
We are committed to handling personal information responsibly and in accordance with applicable data protection laws of Bangladesh.
By using our website, you acknowledge this Privacy Policy. Where consent is legally required for specific data-processing activities, we will seek that consent separately.
1. Who We Are
MI Global Trade is an industrial equipment and engineering solutions supplier based in Dhaka, Bangladesh.
Established in 1978, our business specializes in industrial machinery components, boiler equipment, gas control systems, pneumatic automation, industrial valves, and related technical solutions.
Our website supports both direct online product purchases and business-to-business industrial equipment inquiries.
Business and Privacy Contact
Business Name: MI Global Trade Website: https://miglobaltradebd.com/ Address: 218 Nawabpur Road, Dhaka 1100, Bangladesh Email: miglobaltradebd@gmail.com Phone: +880 1711-293136
For privacy-related questions or requests concerning your personal information, please contact us using the details above.
2. Information We Collect
We may collect personal information when you voluntarily communicate with us, place an order, submit an inquiry, or interact with website features.
Personal and Contact Information
This may include your full name, email address, phone number, delivery address, billing address, and other contact information that you provide.
Business and Industrial Inquiry Information
When you request industrial equipment quotations or technical assistance, we may collect your company name, business contact information, product requirements, model numbers, quantities, technical specifications, equipment photographs, and relevant project details.
Online Purchase Information
When purchasing products through our online store, we may collect order details, purchased items, quantities, billing and shipping information, transaction references, and order history.
Website and Technical Information
Our website and its service providers may process technical information such as IP address, browser type, device type, operating system, pages visited, referral source, and website interaction data.
Customer Communication
We may retain messages and information you voluntarily submit through our contact forms, email, telephone, or business messaging channels.
Product Reviews
If you submit a product review or public comment, information you choose to publish may be visible to other website visitors.
We encourage customers not to include sensitive personal information in public comments or reviews.
3. How We Use Your Information
MI Global Trade uses relevant customer and website information to support legitimate business operations and provide requested products and services.
This includes responding to product inquiries, preparing industrial equipment quotations, processing online orders, arranging deliveries, providing customer support, communicating order updates, managing warranties, and coordinating technical assistance.
We may also use information to maintain website functionality, investigate technical problems, prevent fraud, comply with legal requirements, and improve the usability of our services.
Where required by law, we will obtain your consent before using information for optional promotional communications or other activities requiring separate authorization.
We do not use personal information for purposes incompatible with those communicated at the time of collection unless permitted by applicable law.
4. Legal Grounds for Processing Information
We process personal information only when a lawful ground applies.
Depending on the activity, information may be processed to fulfill a customer order, take steps requested before entering into a purchase agreement, comply with legal obligations, or perform another activity permitted by applicable law.
When consent is required, we aim to obtain clear and informed consent for the relevant purpose.
Consent may be withdrawn through the communication channels provided in this Privacy Policy, subject to any other lawful grounds requiring continued processing or record retention.
5. Industrial Product Inquiries and Quotation Requests
When customers submit product inquiries or Request a Quote forms, we use the information to identify suitable products, assess technical requirements, check availability, prepare quotations, and communicate with the customer.
Inquiry details may be shared internally with authorized sales or technical personnel involved in responding to the request.
Where necessary for a requested product specification or sourcing inquiry, relevant information may be shared with an appropriate supplier or manufacturer, subject to applicable legal requirements.
We seek to limit such sharing to information reasonably necessary for the requested service.
6. Online Orders and Payment Information
When you place an order through our website, we process the information needed to confirm the purchase, prepare the order, arrange delivery, communicate with you, and maintain appropriate transaction records.
Payments may be handled through the payment methods or service providers available during checkout.
Where third-party payment services are used, those providers may independently process payment information according to their own privacy and security policies.
Please never submit banking PINs, card security codes, passwords, or one-time passwords through ordinary website inquiry forms, email, or messaging conversations.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential functionality and improve the browsing experience.
Essential cookies may help maintain shopping cart sessions, remember user preferences, support account authentication, and protect website functionality.
If optional analytics or advertising technologies are enabled, they may collect information about website usage and visitor interactions.
Where applicable law requires consent for non-essential cookies or tracking, we will obtain that consent before enabling the relevant technologies.
You may also manage or delete cookies through your browser settings. Disabling essential cookies may affect shopping cart, login, or checkout functionality.
8. Sharing Information with Third Parties
MI Global Trade may share relevant personal information with trusted service providers when reasonably necessary to operate our website and fulfill customer requests.
These may include website hosting and technical support providers, payment processors, delivery and logistics partners, professional service providers, and suppliers involved in processing specific industrial equipment requests.
We may also disclose information when required by applicable law, lawful regulatory requests, or valid legal proceedings.
We do not sell customer personal information to unrelated third parties for their independent marketing purposes.
Third parties handling personal information on our behalf are expected to follow appropriate confidentiality, security, and legal requirements.
9. International Data Transfers
Certain website service providers, technology platforms, or suppliers may operate outside Bangladesh.
Where processing or transferring personal information outside Bangladesh is necessary, MI Global Trade will assess and handle such transfers in accordance with applicable Bangladeshi data protection requirements.
We will use appropriate safeguards and provide additional information or seek consent where legally required.
10. How Long We Keep Your Information
We retain personal information only for the period necessary to fulfill the purpose for which it was collected, meet applicable legal requirements, and maintain appropriate business records.
Inquiry information is retained for as long as reasonably necessary to respond to the request and manage relevant business follow-up, subject to applicable retention requirements.
Order and transaction information may be retained for accounting, taxation, warranty, record-keeping, dispute resolution, and other lawful purposes.
When information is no longer required and no legal basis for continued retention applies, we will take appropriate steps to delete, anonymize, or securely dispose of it.
11. Data Security
Protecting personal information is an important part of our business operations.
MI Global Trade aims to use appropriate organizational and technical safeguards to reduce the risk of unauthorized access, accidental loss, misuse, alteration, or improper disclosure of personal information.
Access to customer information should be limited to authorized individuals and service providers with a legitimate business need.
Although reasonable safeguards are important, no online system can guarantee absolute security.
If a personal data security incident occurs, we will assess the incident and take necessary response and notification steps in accordance with applicable law.
12. Your Privacy Rights
Subject to applicable law, you may have rights relating to the personal information that we hold about you.
These may include requesting access to your personal information, asking for correction of inaccurate or incomplete information, requesting deletion when legally appropriate, withdrawing consent, objecting to certain processing activities, or requesting available information about how your data is handled.
You may also have rights concerning the portability of your information and the ability to raise concerns with the appropriate data protection authority.
To exercise your rights, please send a written request to:
miglobaltradebd@gmail.com
We may need to verify your identity before responding to requests involving personal information.
We will consider and respond to requests according to applicable legal requirements. Some information may need to be retained where required by law.
13. Marketing Communications
MI Global Trade may provide product information, quotation follow-ups, service updates, and other communications related to requests you have made.
Promotional messages that require consent will be sent only where an appropriate legal basis exists.
If you no longer wish to receive optional marketing communications, you may contact us to withdraw your consent or request removal from the relevant communication list.
Withdrawal from marketing communications will not prevent necessary order confirmations, transaction updates, or legally required notices.
14. WhatsApp and External Communication Platforms
Customers may choose to communicate with MI Global Trade through WhatsApp, social media, or other external platforms linked from our website.
Information shared through these platforms may also be subject to the privacy policies and technical practices of the relevant service providers.
We encourage customers to avoid sharing unnecessary sensitive personal or financial information through external messaging services.
15. Third-Party Links
Our website may include links to manufacturers, suppliers, social media platforms, or other third-party websites.
These external websites operate independently and may follow different privacy practices.
MI Global Trade is not responsible for the privacy policies or data-processing activities of external websites that we do not control.
Visitors should review the privacy policy of any third-party website before submitting personal information.
16. Children’s Privacy
Our industrial equipment and online shopping services are not specifically directed toward children under the age of 18.
We do not intentionally solicit personal information from children for independent commercial transactions.
Where information concerning a child is processed, appropriate parental or legal guardian authorization and other applicable legal protections will be observed.
Parents or guardians who believe a child has submitted personal information without appropriate authorization may contact us for assistance.
17. Updates to This Privacy Policy
MI Global Trade may update this Privacy Policy to reflect changes in website functionality, information-processing practices, business operations, or applicable legal requirements.
The latest version will be published on this page with an updated revision date.
Where a significant change requires additional notice or consent under applicable law, we will take the necessary steps.
We encourage visitors to review this page periodically.
18. Contact Us About Privacy
If you have questions, concerns, complaints, or requests concerning this Privacy Policy or the handling of your personal information, please contact:
MI Global Trade
Address: 218 Nawabpur Road, Dhaka 1100, Bangladesh Email: miglobaltradebd@gmail.com Phone: +880 1711-293136 Website: https://miglobaltradebd.com/
We are committed to responsible information handling, customer privacy, transparent business practices, and the protection of personal information.